SUCO Food Delivery App
SUCO ("we," "our," or "us") is committed to protecting your privacy. This document outlines our Privacy Policy, Terms and Conditions, Refund Policy, Pricing Policy, and Shipping Policy for all products and services offered through our platform.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other information provided during account registration.
- Device Information: Baseband version.
- Location Data: If enabled, location information may be collected to improve app functionalities (e.g., for food delivery). This includes both fine and coarse location data, as well as background location data when the app is not in use.
- SMS Data: If granted, the app may access SMS permissions to facilitate certain features, such as verifying phone numbers.
- Camera and Storage: The app may request access to your camera and storage for taking photos of food items and storing them, as well as accessing external storage for file operations.
2. How We Use Your Information
- To provide and maintain our services, including location-based food delivery.
- To personalize user experiences and improve app performance, including access to the camera for scanning QR codes or capturing images.
- To communicate with you regarding updates, promotions, technical support, or verification requests via SMS or email.
- To analyze trends and improve app functionalities, ensuring that location and usage data is leveraged to optimize your experience.
3. Refund and Cancellation Policy
- Refunds are processed for eligible products and services based on the Cancellation Policy on our website.
- The refund amount will be credited to your bank account within 3 - 4 working days of approval.
- Cancellations are allowed before the product or service is shipped or initiated. Contact us immediately at support@puritytechsolutions.in for assistance.
4. Pricing Policy
- All prices displayed on the website are in Indian Rupees (INR).
- Taxes and additional charges, if applicable, will be clearly mentioned at checkout.
5. Shipping Policy
- We strive to ship products within 1 working day after order confirmation.
- Customers will receive tracking information once the order is dispatched.
6. Data Security
We use encryption and other security measures to protect your data. While we strive to protect your information, no method of transmission over the internet is 100% secure.
7. Your Rights
- Access, update, or delete your personal information by contacting us at support@puritytechsolutions.in.
- Opt-out of promotional communications through the provided links or by contacting us.
8. Third-Party Links
Our apps may contain links to third-party websites or services. We are not responsible for their privacy practices.
9. Children’s Privacy
Our apps are not intended for users under the age of 13. We do not knowingly collect information from children.
10. Contact Us
- Email: support@puritytechsolutions.in
- Phone: +91-8149772397
- Address: SUCO, 103 Guruvarya Chikane Guruji Residency, Kshetrapal Nagar, Shivtar Road, Khed, Ratnagiri-415709, Maharashtra
11. Products and Services
We offer food delivery services designed to provide fresh and reliable food delivery to your doorstep. These services are governed by the terms and policies outlined here.
12. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated to users. By using our platform, you agree to the terms and policies outlined in this document.